Honda Center is committed to compliance with the ADA and will ensure that it offers compliant access to guests with disabilities. Guests with disabilities will not be discriminated against in any program or activity conducted at Honda Center, nor will any individual be discriminated against because of his or her association with a person with a disability. Below sets forth basic information regarding accessibility at Honda Center. Should a guest require accommodations in addition to or other than the accommodations described below while at Honda Center or should a guest have additional questions or need to speak with a Honda Center representative, please either email accessibilityservices@hondacenter.com or call 714-704-2400.
Assisted Listening Systems
Courtesy assisted listening systems are available for check out at the Guest Services desk at Section 214. Upon a guest’s request, an assisted listening system will be made available to the guest at another designated Guest Services desk.
Accessible Parking & Access Map
Onsite parking is limited due to ongoing construction and improvements. Accessible stalls are located in Honda Center parking lots as shown on the map below. Designated accessible parking is available for vehicles displaying a current disability plate or placard issued by all 50 States, the District of Columbia, and all Canadian Provinces. Accessible parking is on a first-come, first-parked basis. Just as with all of our general parking spaces, particular accessible spaces cannot be reserved in advance. Once accessible parking spaces are fully occupied, guests will be directed to the closest available general parking area.
When dropping off or picking up a guest with a disability, please proceed through the parking booths and notify the parking attendant that you need to drop off or pick up a guest with a disability and proceed to one of the curb ramps immediately adjacent to the building. Pickups and drop offs require payment of the posted parking fee, however, a refund will be provided if exiting within 30 minutes. The guest with the disability must be present while the vehicle is stopped at such ramps.
Concession Stands
Each concession stand features at least one accessible counter and point of sale system. Should a guest’s disability prevent the guest from standing in a concession stand line for long periods of time or queue within the stanchions, we encourage guests to notify Honda Center personnel stationed at the accessible counter for expedited assistance. Each condiment stand features accessible surfaces. Guests who require additional assistance at condiment stands may request assistance from the closest accessible concession stand counter. Condiments at accessible concession stand counters are available to guests with a disability upon request. Wheelchair-accessible tables and gathering areas are located throughout the concourses of Honda Center.
Drinking Fountains
Drinking fountains are located throughout Honda Center. Guests who require a cup of water for medical purposes can obtain a courtesy cup from First Aid located across from section 217.
Elevators
Guests with a disability are invited to use any elevator available to other guests, including elevators reserved for “VIP” guests or certain ticketholders.
Emergencies
Honda Center personnel are trained to assist all guests in the event of an emergency, including guests with disabilities.
First Aid
First aid is located across from Section 216.
Guest Services
Accessible Guest Services desks are located across from Sections 214, 322 and 437. The Guest Services desks are staffed from the time Honda Center doors open to the public until thirty (30) minutes following the conclusion of an event. The Guest Services desk at Section 214 serves as the primary location for storing mobility devices and checking out courtesy wheelchairs, however, limited storage and wheelchairs are also available at the other Guest Services desks. The Guest Services desk at Section 214 serves as the location for checking out assisted listening systems to guests. Upon a guest’s request, an assisted listening system will be made available to the guest at another designated Guest Services desk. To contact Guest Services in advance of the event, please either email accessibilityservices@hondacenter.com or call 714-704-2400.
Interpreting Services
Honda Center provides courtesy sign language interpreters to guests who require such services. Honda Center requires guests who require sign language interpreters to give Honda Center as much advance notice as possible, but at least 14 business days prior to the event. Required seating accommodations for the guest and the interpreter are provided on a first-come, first-served basis, subject to availability, and are not guaranteed. If a guest requests a sign language interpreter on less than 14 business days notice, Honda Center will strive to meet the needs of the guest’s accommodation but cannot guarantee that an interpreter, or the required seating accommodation for the guest and interpreter, will be available. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400.
Luxury Suites
Guests who require wheelchair-accessible seating or accessible services while in a luxury suite at an event, please contact the concierge team at extension 2649 or call 714-740-2649. If you need assistance before your event date, please contact the Premium Department at 714-634-2582.
Mother's Nursing Room
A mother’s nursing room is available upon request for mothers who wish to nurse their child in private. Please visit guest services outside section 214 and a female employee will escort you to the private mother’s nursing pod located conveniently on the arena concourse.
Restaurant Dining
Guests who require a wheelchair-accessible table or accessible services while dining at Honda Center are encouraged to contact the reservations line at 714-704-2582 as much in advance to the event as possible.
Restrooms
All concourse restrooms in Honda Center include a fully-accessible stall and in some cases, an additional stall with accessible features. All restrooms include accessible baby changing tables and an accessible washing station.
Sensory Kits
KultureCity has partnered with Honda Center and the Anaheim Ducks to make Honda Center and all the programs and events that the venue hosts to be sensory inclusive. Sensory bags are available at Guest Services near Section 214. Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads will be available to all guests at Honda Center.
Sensory Station
Provided by Lauren's Daigle's The Price Fund, a mobile sensory station is available for guests who may feel overwhelmed by the environment. To access the mobile sensory station located outside of the South Entrance, please visit Guest Services near Section 214.
Service Animals
Pets are not permitted at Honda Center. Guests with a disability who are assisted by a service dog may bring the service dog as permitted by the ADA. Guests who require assistance from his or her service dog while at Honda Center are encouraged to contact accessibilityservices@hondacenter.com in advance to confirm seating locations or seat relocations.
Ticket Information
The Honda Center box office features an accessible counter and is open Monday through Friday, 10 a.m. to 3 p.m. Event and holiday hours will vary. Tickets for events may be purchased in person at the box office or online at ticketmaster.com. For additional information, guests may contact the Honda Center box office by calling 714-704-2500.
Wheelchair-Accessible and Companion Seating
Honda Center provides wheelchair-accessible and companion seating on each level of the arena, including the floor when the event offers floor seats. Guests with floor seats can go to the South East (SE) elevators, where ushers will be in position to direct guests to their floor seats. Guests who require wheelchair-accessible and companion seating are encouraged to purchase wheelchair-accessible tickets as soon as possible. Honda Center reserves the right to take appropriate legal action against guests who fraudulently obtain wheelchair and companion seats. Requests by guests with a disability who have tickets to non-wheelchair-accessible seats to relocate to wheelchair-accessible seating locations will be filled on a first-come, first-served basis and subject to availability. Event-day relocations to wheelchair-accessible seats are not guaranteed.
Wheelchair-accessible seats are located in the following locations:
Please call the Honda Center box office at 714-704-2500 to request relocation or if you have specific questions regarding wheelchair-accessible and companion seating.
Wheelchairs and Mobility Devices
Guests in need of a manual wheelchair to get to their seat or any other location at Honda Center may visit the Guest Services desk near Section 213 for assistance. Guests may also notify their ticket taker upon entry and an usher will bring a wheelchair to the guest to assist the guest to their assigned seat or any other location at Honda Center. Segways, go-carts, golf carts and similar devices are not permitted in Honda Center. Mobility devices may be stored at a Guest Services desk. For guests seated on the 400 level who desire to store their foldable and/or small mobility device, storage alcoves are available adjacent to the wheelchair-accessible seating areas on the 400 level on a first-come, first-served basis. If you have specific questions or seek advance arrangements for mobility devices, please either email accessibilityservices@hondacenter.com or call 714-704-2400.
Comments, Questions & Suggestions
Honda Center strives to ensure each guest has a great experience while visiting the arena. For comments, questions, requests or suggestions regarding accommodations at Honda Center, please either email accessibilityservices@hondacenter.com or call 714-704-2400.
